About us
The Hartley Sisters was born out of a simple idea: that great style shouldn't be complicated, and it shouldn't come with a compromise. It is about comfort, care and trust, pieces that feel effortless, current, and true to who you are, without having to search endlessly across a dozen different stores.
Our collection spans the full wardrobe, from dresses and blouses to knitwear, trousers and outerwear, each piece selected to remain relevant beyond a single season.
Frequently asked questions
Do you offer free shipping?
Yes, we offer free shipping on all orders within the United Kingdom, with no minimum purchase required.
How can I track my order?
Once your order has been dispatched, you can track it via our Tracking Page using your order number and email address.
Please allow a short time for tracking updates to appear after dispatch.
How long do I have to return my order?
You have 30 days after receiving your item to request a return.
For full details, please refer to our Return & Refund Policy.
What payment methods do you accept?
We accept the following payment methods:
Visa
Mastercard
American Express
Apple Pay
Google Pay
For full details, please refer to our Payment Policy.
How can I contact the customer service?
You may reach our customer service team using the details below:
Email: info@thehartleysisters.co.uk
For full details, please refer to our Contact page.
FREE DELIVERY
We offer free shipping incl. Track & Trace in the UK
30-DAY MONEY-BACK GUARANTEE
Not satisfied? Return any item within 30 days for your money back
CUSTOMER SERVICE
If you have any questions, feedback, or concerns about your order, don't worry! Our customer service team is here to assist you.